General Terms for the
“One Year of Hebrew Support - Free of Charge” Promotion
Promotion Overview
When purchasing a new annual hosting subscription from Elementor Ltd., customers will receive one year of Hebrew Support (via phone) free of charge, as detailed on the promotion page.
Duration and Renewal
The service is provided at no cost for the first year only. At the end of this period, the service will automatically renew at Elementor’s standard rates, as shown on checkout when the user “activates” the free one year of Hebrew Support, unless the customer cancels the service in advance. Non-use of the service during the promotional year does not entitle the customer to an extension or refund.
Eligibility and Participation Limits
Elementor reserves the right to request proof of eligibility and to deny participation in cases of false registrations, fraudulent activity, or any other violation of the Terms of Service.
Usage Restrictions
The promotion applies to new customers only, purchasing an annual hosting subscription. The service is provided on an “as is” basis, is non-transferable, may not be exchanged for cash, credit, or other services, and does not apply to existing or monthly hosting subscriptions.
Service Upgrade
As part of this promotion, Hebrew support (via phone) is provided exclusively for the hosting subscription. Customers may upgrade at any time to broader Premium Hebrew Support packages, which include Hebrew support via phone and WhatsApp across all Elementor products (such as Pro websites, plugins, or multiple sites), at the prices listed on Elementor’s website.
Misuse Prevention
Elementor Ltd. reserves the right to revoke access to the service provided under this promotion and take further action if misuse, illegal activity, or violations of the Terms of Service are suspected.
Additional Terms
Participation in this promotion is subject to Elementor’s Terms of Service and Privacy Policy. In the event of a conflict between these promotional terms and Elementor’s general Terms of Service, the general Terms of Service will prevail, unless explicitly stated otherwise in this promotion.
Promotion Period
The promotion will begin on Wednesday, August 20, 2025, and will remain valid for a limited period, at Elementor’s sole discretion.
Modifications and Termination
Elementor Ltd. reserves the right to modify, suspend, or terminate this promotion at any time, without prior notice, subject to applicable law. Changes will not affect customers who have already enrolled, except in cases involving fraud, misuse, or legal requirements.
FAQ – “One Year of Premium Hebrew Support – Free of Charge”
Is the service really free?
Yes. With the purchase of a new annual hosting subscription from Elementor, you will receive one year of Hebrew Support (via phone) at no additional cost.
What happens after the first year?
At the end of the first year, the service will automatically renew at Elementor’s standard rates, as shown on checkout when the user “activates” the free one year of Hebrew Support. If you do not wish to renew, you can switch this subscription to manual renew in advance.
Who is eligible for the promotion?
This promotion is available to new customers only who purchase an annual hosting subscription. Monthly or existing hosting subscribers are not eligible. Elementor reserves the right to request proof of eligibility and deny participation in cases of false information or invalid accounts.
Can the service be transferred to someone else?
No. The service is personal, linked to your hosting subscription, and cannot be transferred or exchanged for cash or credit.
What is included in the promotion?
Premium Hebrew Support via phone, on workdays, Sunday through Thursday, from 9:00 a.m. to 5:00 p.m.
What about support outside these hours?
You can always contact Elementor’s standard global support center, available 24/7 in the English language.
Can the service be upgraded during the first year?
Yes. Under the promotion, Hebrew support applies only to your hosting subscription. You may upgrade at any time to an all encompassing Premium Hebrew Support package that includes Hebrew phone and WhatsApp support across all Elementor products (for example, Pro websites, plugins, or multiple sites), at the prices published on Elementor’s website.
What if I don’t use the service during the first year?
Non-use of the service does not entitle you to an extension or refund.
What if the promotion is misused or abused?
Elementor reserves the right to revoke access to the promotional service and take further action in cases of suspected misuse, fraudulent activity, or violations of the Terms of Service.
Can I cancel participation in the promotion?
Yes. You may cancel at any time. Cancellations during the first year will not incur any charges.