Elementor stuck on loading screen

Issue

When editing a page with Elementor, the editor may fail to load, displaying a blank, grey screen.

Possible causes & how to fix them

Conflict with a Plugin or Theme Script

The grey screen may be caused by a conflict with:

• Another plugin
• A custom script inserted in your theme

How to fix:

1. Enable Safe Mode to test without third-party plugins and theme interference.
   • If it helped: Deactivate each plugin one by one, besides Elementor and Elementor Pro to figure out which one is causing the issue. 
   • If this does not help contact support.
2. If you find a plugin conflict:
   • Report it to the plugin developer.
   • Submit a ticket to support.

Browser Add-ons or Extensions

Some browser add-ons can block Elementor scripts, preventing the editor from loading properly.

How to fix:

Try editing in a different browser such as:

• Safari 
• Chrome
• Firefox
• Opera

Theme uses preloader

If your theme includes a page preloader, it can interfere with Elementor loading.

How to Fix:

• Disable the preloader in your theme settings or WordPress Customizer
• Refer to: Is Elementor Compatible With All WordPress Themes?

X frame restrictions or Cross-origin issues

Security settings like X-Frame-Options can block Elementor from rendering.

How to Fix:

1. Right-click on the grey page and select Inspect.
2. Open the Console tab.
3. Look for error messages in red.
4. Ask your hosting provider to set X-Frame-Options to SAMEORIGIN instead of DENY.

Rocket Loader takes time to load for Cloudflare users

Cloudflare’s Rocket Loader can delay or block the loading of Elementor scripts, causing you to get stuck on the grey loading page.

How to Fix:

• Clear or deactivate your Cloudflare cache before updating Elementor or Elementor Pro.
• Create specific Cloudflare rules to bypass Rocket Loader for Elementor.
• Learn more: Elementor and Cloudflare Rocket Loader

Incompatible versions of Elementor and Elementor Pro

Using mismatched versions of Elementor and Elementor Pro can cause editor issues.

How to Fix:

• Outdated versions may contain deprecated functions or code incompatibilities.
• Make sure both Elementor and Elementor Pro are updated to their latest versions.