Priority Support does not offer direct phone support, but you get priority chat, email, and WhatsApp access (available to Express+ and Shield tiers) for fast assistance.
elementor SUPPORT
Get Immediate Access 
to Priority Support
Gain access to high priority support from dedicated Elementor experts.

Priority Support ensures your WordPress and Elementor sites run smoothly—no matter what.

Priority Support ensures your WordPress and Elementor sites run smoothly—no matter what.
Expert Support to Help You Succeed
What Our Customers Are Saying
Choosing Platinum support is one 
of the best decisions I've made. 
The support staff is winning customers for life. I got a quick solution, the agent was patient and helpful, and I received the right resources.
Joshua Bowman
The agent was very kind and effective but it took the team over 30h to restore a 500MBs file and many 
failed attempts to contact someone from tech support that could help with the issue, but one I had an agent assigned, he did his job greatly.
Alexander Buitrago
I don't know where to start! I worked with Ely in an issue I could not wrap my head around. Ely jumped in and found the issue and solution while guiding 
me through the thought process.
Luis Lluis
Araceli was patient and helpful, 
I received the right resources. 
She was wonderful to work with! I've been trying to figure out the issues I was having for quite and while and she helped quickly and clearly. Thank you!
Erin Thibodeaux
Your support team is very good. 
They are the reason I continue my Elementor platinum subscription and my Elementor Pro subscription. 
I got a quick solution, the agent was patient and helpful. Thank you!
Banarani Deshmukh
Alejandro solved my problem with Dynamic Template blog settings in 
just a few minutes! His expertise and efficiency were truly impressive. 
I couldn't be more grateful - 1000 starts to you! Highly recommended!
Laura Parenti
Why Choose Priority Support
We do the heavy lifting so you can focus on building your business.
Leverage our team’s extensive expertise with Elementor and WordPress to elevate your projects.
Enjoy world-class support tailored to 
your needs, solving all your website's challenges.
Join the ranks of satisfied customers 
who've trusted us for years.
Priority Support
Skip the line and get immediate support for all your needs
% OFF
Express
Essential support with basic care
Priority Support services
1 Site
Email & Chat Support
Support from Agents
1 Hour Fix Service(not included)
Site Maintenance features
(budget-conscious value) Site Performance Report Software Updates (not included) Monthly Security Review (not included) Site Backups(not included) Proactive Hacked Site Repair(not included)
(budget-conscious value) Site Performance Report Software Updates (not included) Monthly Security Review (not included) Site Backups(not included) Proactive Hacked Site Repair(not included)
% OFF
Express+
Priority support with site care
Priority Support services
1 Site
Email, Chat & WhatsApp Support
Support from Agents
1 Hour Fix Service(not included)
Site Maintenance features
($59/month value) Software Updates Monthly Security Review Site Performance Report Site Backups(not included) Proactive Hacked Site Repair(not included)
($59/month value) Software Updates Monthly Security Review Site Performance Report Site Backups(not included) Proactive Hacked Site Repair(not included)
% OFF
Shield
Complete coverage, expert care
Priority Support services
1 Site
Email, Chat & WhatsApp Support
Support from Experts
1 Hour Fix Service
Site Maintenance features
($129/month value) Software Updates Monthly Security Review Site Performance Report Site Backups Proactive Hacked Site Repair
($129/month value) Software Updates Monthly Security Review Site Performance Report Site Backups Proactive Hacked Site Repair
The above prices do not include applicable taxes based on your billing address. The final price will be displayed on the checkout page. All plans renew annually at list price.
The above prices do not include applicable taxes based on your billing address. Unless otherwise specified, prices are in USD. The final price will be displayed on the checkout page. All plans renew annually at list price.
The price above includes Israeli VAT based on your billing address.
All plans renew annually at list price.
All plans renew annually at list price.
Elementor Care
What you get with Platinum Support
- Dedicated Account Manager
- Priority Support
- Multi Channel Support
- 5 Team Members
- Direct Access to Experts
- 24/7 Support
Have questions about upgrading to Platinum? schedule a meeting
Can I get phone support?
Is there a limit on the number of support requests?
How do I activate WhatsApp support?
How fast is Priority Support?
How does Priority Support differ from regular support?
Who is Priority Support for?
Get The Expert Care You Need,
Focus On What Matters Most
